Vol. 02 · Emotional Architecture

Designed, or left to chance.

Idea and artifactActive

§1 · Definition

Emotional Architecture is the deliberate design of how places, products, systems and organizations make people feel.

§2 · Origin

In 1953, in Mexico City, the artist Mathias Goeritz wrote a manifesto against building that had become purely rational: efficient, functional and cold. Architecture, he argued, should move the people inside it. He built the argument into a small museum of his own design, El Eco.

§3 · Scope

The idea stayed inside architecture. It belongs everywhere people arrive. A hospital, a company, a product and a public square are each met first as a feeling, and only later understood. That feeling is designed with the same rigor as the structure, or it is left to chance.

§4 · Principles

P-01Feeling before form.Decide how it should feel before anyone draws a line.
P-02Know who is walking in.Start from the people it is for, not the people who made it.
P-03Name the feeling.In a few plain words that anyone can hold a decision up to.
P-04Every door is the front door.Whichever one people come through first is their first impression.
P-05The details carry it.The feeling is won or lost in the small things nobody asked about.
P-06Sharpen what is there.The answer is usually already inside. Work it out with the people who run it.

Cross-reference

1For the structural application of these principles, reference Vol. 04: The feeling brief.